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2018/2019 Christmas and New Year Holiday Notice

Tue Nov 20 2018

Dear customers, 

As the end of year 2018 draws closer, we would like to take this opportunity to inform you of our upcoming holiday plan. We will be taking a 4 week holiday from Sat Dec 15, 2018 to Sun Jan 13, 2019. Why the long break? Well, some of our staff members live very far away from their family and loved ones and this is a once a year opportunity to return home to celebrate the holidays together. Please find below our holiday and delivery schedule, and how it may (or may not) affect you. 

Holiday and Delivery Schedule

Holidays: Sat Dec 15, 2018 to Sun Jan 13, 2019

Please note that during this time, we will still be accepting orders but your orders may take up to an additional 7 business days to dispatch in addition to its standard processing time*. We will try our best to dispatch your orders as soon as possible. However, as there are only so few of us and so many of you, there may be a slight delay as we process your orders. 

* The standard processing time refers to the Availability schedule on every product page on our website. Before placing your order, please refer to the respective product information (on the Availability section) to determine the duration as it differs across dresses.

Sale Items

All items from the Sale section can only be shipped AFTER our holidays. Please do not place an order for any sale items if this is a concern. 

Email Support and Inquiries

Please expect a delay for all inquiries sent via email. We will still strive to get back to you as soon as possible. Live chat will be unavailable during the holidays.

Custom Orders

We advise all customers to specify an event date when you place your custom order. If we believe that we cannot deliver your order to you on time, you will be contacted promptly to discuss alternatives or upgrade to a faster shipping method. 

Returns

The returns period will be extended until Mon Jan 7, 2019. What this means is that you have until Mon Jan 7, 2019 to post your returns back to us. Returns will only be processed on Mon Jan 14, 2019 when we return from the holidays. Please note that our usual Returns Policy here still applies, even though the returns period is extended. 

To summarise:-

1) When you receive your order, please submit your return request within 7 calendar days as usual if you wish to return any item(s) in your order.

2) We will be in touch with more details, including your RMA# and return address. You have until Mon Jan 7, 2019 to post the item(s) back to us.

3) We will process your return on Mon Jan 14, 2019 or as soon as we receive your return.

Please let us know if you have any questions via our Contact page here and we will be more than happy to assist you. We thank you in advance for your patience, support and understanding.

 

All the best,
The team at Dressific

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Fast & FREE Delivery

In stock items ship within 2-10 business days

In Stock Dresses

All our ready stock dresses (where the Availability shows as "In Stock") usually ships within 2-7 days.

Custom Made or Pre-Order Dresses

As for custom made dresses or pre-order dresses (where the Availability shows as "Pre-Order"), it normally ships within 8-25 days after the tailoring is completed.

Before placing your order, please refer to the actual product page itself (on the Availability section) to check the duration as it differs across dresses.

FREE Shipping

Enjoy FREE standard delivery to selected countries when you order above USD 199.

100% Satisfaction Guaranteed

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100% Satisfaction Guaranteed

Hassle Free Returns

Affordable Dresses

We believe in making the dress work for you - making you feel confident and glamorous - and not the other way around. As such, our dresses are made with love and care, using only high quality fabric and embellishments and still be reasonably priced.

30 Day Money Back Guarantee

At Dressific.com, your satisfaction is our top priority. If you are not happy with your order for whatever reason, feel free to return it for an exchange, a store credit or even a refund within 30 days of the ship date. So, shop with us now for the latest fashion with a peace of mind.

For more information, please refer to our Returns Policy.

Get Up to $20 OFF!

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Get Up to $20 OFF!

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Did you know that you can get up to $20 OFF on your purchase?

SHARE & GET $10 OFF YOUR ORDER

We'll reward you with a $10 discount on your order when you share any of our dresses to your Facebook or Twitter page. The discount will be automatically applied at checkout as soon as you complete the sharing.

HELP US IMPROVE & EARN UP TO $10 CASHBACK

As a token of our appreciation, we'll reward you with a $5 cashback which will be credited to your account. All you need to do is leave a review about your dress on our website and drop us an email to let us know. Once your review is approved, you'll receive your well deserved cashback.

Have a blog or website? If you'd like to take it one step further and share your review of us (or your dress) with your readers, we'll reward you with a $10 cashback! Please send us a link to your website or blogpost and once we approve it, we'll credit the cashback to your account.

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